FAQs
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What is Immortal Family?
Immortal Family is a family‑owned service dedicated to celebrating life’s most meaningful moments through bespoke obituary and eulogy writing, hosted memorial pages, and end‑of‑life planning resources—all in one compassionate place.
What services do you offer?
Obituary Writing: We craft and publish a dignified, ad‑free obituary in your loved one’s honor.
Eulogy Guides & Writing (coming soon): Step‑by‑step templates plus custom eulogies.
Family Memorial Pages: Share photos, funeral details, and heartfelt tributes.
Funeral Planning Guide: Curated checklists and trusted links to reputable funeral homes.
Grief Support (coming soon):
How does the obituary writing process work?
- You fill out our simple online form with details and anecdotes.
- Our writers craft a polished draft tailored to your loved one’s story.
- You review and approve the draft.
- We publish it—no hassle, no ads, no word caps.
What’s included in the obituary service?
High word count (we don’t cap your tribute)
Professional writing and editing
Permanent, ad‑free online hosting on ImmortalFamily.com
How long will it take?
Most obituaries are drafted and live within 48 hours of form submission and approval—often faster in urgent cases.
How much does it cost?
Obituary Writing: $125
Eulogy Writing (when launched): $125
Permanent Obituary Page (ad‑free around the obituary): $225
Will my obituary stay online?
Yes, once published, your loved one’s obituary and memorial page remain live permanently (unless you request removal).
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, AmEx) and PayPal. Payments are processed securely.
What is your refund policy?
Because our writers begin work immediately, we do not offer full refunds after draft delivery—but if you’re not satisfied, contact us and we’ll make it right.
How can I get help or ask additional questions?
Email us anytime at info@immortalfamily.com or use the “Contact Us” form. We aim to respond within 4 business hours.