Shipping policy

Digital Shipping Policy
Effective Date: March 24, 2025

This Digital Shipping Policy outlines how Immortal Family delivers digital products—such as obituary writing, eulogy writing, and obituary posting—to our customers. This policy is designed to comply with applicable U.S. laws and regulations.

Scope and Applicability

This policy applies exclusively to digital products purchased from Immortal Family. No physical products will be shipped.

Digital Product Delivery

  • Method of Delivery:
    Upon successful payment and order confirmation, your digital product will be delivered electronically. This may occur via a secure download link on our website or via the email address provided during your purchase.
  • Immediate Access:
    In most cases, digital products are delivered immediately upon payment confirmation. However, delivery times may vary due to processing or technical issues.

Accuracy of Information

  • Customer Responsibility:
    It is your responsibility to provide accurate and complete contact information, including your correct email address.
  • Disclaimer on Incorrect Emails:
    Immortal Family is not liable for non-delivery, delays, or misdirected emails resulting from an incorrect email address provided by you. Please double-check your information before finalizing your order.

Non-Delivery and Technical Issues

  • Technical Interruptions:
    While we strive to ensure prompt and secure delivery, unforeseen technical issues or maintenance may delay the delivery of your digital product.
  • Resolution Process:
    If you do not receive your digital product within the stated timeframes, please contact our support team at [support@immortalfamily.com]. We will work diligently to resolve the issue, but note that Immortal Family is not liable for delays caused by factors beyond our control.

Compliance and Legal Considerations

  • U.S. Regulations:
    This policy is crafted to comply with all applicable U.S. laws and regulations regarding digital product delivery.
  • State-Specific Requirements:
    For customers in California and other U.S. states, this policy is intended to meet the necessary legal standards, including those required by the California Consumer Privacy Act (CCPA) and other state-specific regulations.

Policy Modifications

Immortal Family reserves the right to modify this Digital Shipping Policy at any time. Any changes will be posted on our website and become effective immediately upon posting. It is your responsibility to review this policy periodically.

Contact Information

If you have any questions or concerns regarding this Digital Shipping Policy, please contact us at:
Email: [support@immortalfamily.com]
Address: [Insert Physical Address, if applicable]

By completing your purchase, you acknowledge that you have read, understood, and agree to the terms outlined in this Digital Shipping Policy.